We provide quality surgical care at fair fees for all of our patients. Fees are determined by the surgical diagnosis, complexity of the treatment plan, degree of difficulty and risk involved with the surgical procedure. We require payment for surgical services at the time of the consultation and examination and on the date of the surgery. If you have medical or dental insurance, our office staff will more than gladly coordinate and file all insurance claims for you. We will correctly code, print and submit the insurance form for the patient. If there is some uncertainty regarding your insurance plan, we encourage you to contact your insurance company.
For procedures covered by your insurance plan, we will estimate the benefit you are entitled to receive and your co-payment, which is not covered by your insurance plan. This estimate is based on information from your insurance plan, and our past experience with the insurance company. As insurance coverage varies between insurance companies, payment adjustments may be necessary. Any unpaid balance will be the responsibility of the patient. A refund will be issued if the insurance company paid more than the estimated account.
If you have questions regarding your account, please contact us at (808) 731-2220 for Aiea office and Honolulu office.